Spin City Casino’s loyalty program is built to reward consistent play with points, tier upgrades, cashbacks, and exclusive perks tailored to Canadian players. Enrollment is automatic after account creation and deposits, and progress is measured in loyalty points earned through real-money play in Canadian dollars. Age requirements follow provincial rules: 18 in Alberta, Manitoba and Quebec, 19 in most other provinces.
In addition to the loyalty program, Spin City casino offers a wide variety of games that cater to all types of players, from classic slots to live dealer experiences. Players can enjoy seamless gameplay across all devices, ensuring that the thrill of the casino is always within reach, whether at home or on the go. The casino's commitment to providing a secure and entertaining environment makes it a top choice for Canadian gaming enthusiasts.
Accounts must be verified with government ID and a current address before rewards convert to withdrawable funds. Deposits and wagers must come from approved payment methods accepted in Canada, such as Interac e-Transfer, Visa, Mastercard and selected e-wallets where supported. Points accrue only on settled wagers. Suspicious activity, bonus abuse, or use of unapproved payment sources can result in forfeiture of points and account restrictions. Wagering with bonus funds before verification may prevent points accrual until verification completes.
Spin City uses a five-level ladder that rewards both casual slot players and high-stake table players. Progression is based on accumulated points during a rolling 12-month period. Movement between levels happens automatically when thresholds are crossed, and downgrades occur if the rolling balance falls below the required threshold.
| Tier | Entry points (rolling 12 months) | Monthly cashback rate | Monthly free spins | Dedicated account support | Typical withdrawal speed |
|---|---|---|---|---|---|
| Bronze | 0 | 0.0% | 0 | No | Standard (48–72 hrs) |
| Silver | 5,000 | 0.5% | 20 | No | Standard (48–72 hrs) |
| Gold | 20,000 | 1.5% | 50 | Priority chat | Faster (36–48 hrs) |
| Platinum | 50,000 | 3.5% | 100 | Personal manager | Fast (24–36 hrs) |
| Diamond | 150,000 | 7.5–15% | 300 | Senior VIP manager | Fastest (24 hrs or less) |
Benefits expand beyond these core items to include personalized offers, birthday bonuses, and occasional all-inclusive trip draws for top-tier members.
Points are awarded per CAD of wagered real money and vary by game type. Standard structure used by many Canadian-facing operators applies here: slots earn at full rate, while many table games contribute at reduced rates. Promotional multipliers appear frequently during weekend events and monthly campaigns.
Typical earning and contribution patterns:
Promotional boosts are common during long weekends such as Canada Day and Thanksgiving, with multipliers of 1.5x to 5x on selected titles. Wagering with casino bonus credits sometimes yields reduced or no points unless promoted otherwise.
Points convert to casino credit at a fixed rate: for example, 100 points = CAD 1. Exchange options include instant bonus credits (subject to wagering), direct cashbacks paid to the casino balance, free spins on qualifying slot titles, or merchandise through a reward catalog. Minimum redemption thresholds vary; a standard minimum is 1,000 points (CAD 10). Processing for point-to-credit exchanges typically takes 24–72 hours, depending on verification status and tier. Bonus credits commonly carry a wagering requirement of 30–40x before withdrawal, while cashback applied as real money is often withdrawable immediately.
Weekly and monthly offers rotate for members, with examples such as weekend double-points on selected slots, midweek reload bonuses for Gold and above, and monthly leaderboard races with prize pools in CAD. VIP members receive higher reload bonuses, invitations to private tournaments and expedited cashout paths. High-roller benefits include increased deposit and withdrawal limits, priority support, bespoke promotions and occasional luxury gifts.
The mobile app and responsive site provide real-time points display, push notifications for targeted boosts and app-only promotions. Opt-in notifications alert members to expiring bonuses and limited-time multipliers to help plan play.
Points expire if an account is inactive for a defined period, commonly 12 months with no deposits or wagers, though specific times vary. Forfeiture rules are outlined in the loyalty terms and require review before engaging in long absences. Bonus credits tied to points carry specific wagering rules and game restrictions; commonly excluded are certain low-contribution table games and some promotions capped at maximum conversion values.
Data handling complies with privacy practices and encryption standards. Accounts are monitored to prevent fraud, money laundering and collusion. Canadian players are encouraged to set deposit and loss limits; the site provides tools for session limits, cooling-off periods and self-exclusion. Support resources include links to provincial help lines and national services such as Gambling Support Ontario.
To speed progression, focus play on high-return slots with the highest contribution rates during multiplier promotions. Time play around weekend double-point events and align deposits to take advantage of tiered reloads. Maintain disciplined bankroll management to avoid chasing losses and to preserve eligibility for VIP thresholds.
For loyalty inquiries or missing points, contact channels include live chat, email and a dedicated VIP hotline for higher tiers. Keep detailed timestamps and game histories to resolve disputes; the operator typically reviews logs and settles cases within 7–14 business days.
Legal note: Canadian players must follow provincial age rules and confirm that participation from their province complies with local regulations. Operators often hold licenses from recognized authorities such as the Kahnawake Gaming Commission for Canadian markets; verification of license details is advised before depositing.
Frequently asked questions cover topics such as point conversion, expiry cycles, tier recalculation and support hours. Clear terms and timely account verification are essential to ensure smooth reward redemption and withdrawal.
Café Bliss is located at 556 Pandora Ave. Victoria B.C.
We are open from 11:00am to 6:00pm daily
Pressed for time? Call in your order at (250) 590-5733